livepro is the premium knowledge management solution widely trusted by contact centers around the world. Designed with the contact center agents in mind by providing them with quick and easy access to accurate information without the hassle of navigating through lengthy and confusing documents.
With its feature-rich yet easy-to-use, livepro serves as a single source of truth, seamlessly integrating into the existing contract center toolkit. By leveraging livepro, contact centers can increase speed to knowledge, reduce onboarding, lower Average Handling time (AHT), and enhance compliance and customer satisfaction. livepro is the only knowledge management system that as COPC Inc. approved technology provider status which makes it a trusted choice for contact centers worldwide.