Sandip is the Head of International Segments, Customer Growth and Partnerships at HSBC Canada, where he leads the end-to-end strategy and execution for the bank’s fastest growing and major growth driver segment, which includes newcomers and multicultural customers. With over 20 years of experience in consumer banking and financial services, he is a customer growth expert and a pragmatic innovator who has delivered outstanding results by thinking out of the box and creating strong stakeholder engagement across teams and disciplines.
He built and executed HSBC’s award-winning “International” and customer acquisition strategy for Canada, which increased market share by 4x, customer revenue by 5x and profitability by 7x, outperforming all other business lines. His strategy has now been adopted globally by HSBC and has been rolled out in 11 countries under his guidance. He has the skills, the experience, and the expertise required to maximize growth and profitability, and do it sustainably.
He is also passionate about community involvement and giving back. He supports newcomers to Canada through mentorship, guidance, and regular coaching, and helps them successfully integrate into the Canadian corporate world. He is a community leader and a mentor who empowers others to achieve their potential.