My role has oversight for, and responsibility to build, the model and execute the strategies of all distribution, customer experience, sales and service, and business transformation activities for Definity’s Personal Insurance business in Canada. The digital business I support and lead focuses on building customer experience driven products, services, and experiences to delight our current and future clients who are looking for auto, home, condo, tenant and pet insurance.
Day 1: Oct 1, 2024
Day 2: Oct 2, 2024
2:30 pm
CASE STUDY: AGILE TRANSFORMATIONS FOR BUSINESS SUCCESS
Drive Impactful Business Transformations in Today’s Fast-Paced, Technology-Driven Environment
Align your businesses and IT strategies with your goals while optimizing processes and accelerating time to market. Take back key strategies for agile transformations, integrating business process improvements. Walk away with an action plan on:
- Translating business and consumer needs into tangible program deliveries.
- Improving business agility, driving process efficiencies, and achieving cost-effective, high-speed delivery in a competitive landscape.
- Scaling agile practices to drive innovation and long-term business success.
Improve your approach to translating complex business and consumer needs into actionable, efficient program deliveries to drive faster decision-making and enhance customer satisfaction.
