Speakers

Mark Gonzales

Global Client Business Executive Director

BlackRock

Natalie Redman Nah

Senior Director, Credit Card Engagement Marketing and CRM

CIBC

Jack Jones

VP, Digital & Technology Platforms

Vancity

Tammy Cash

Head of Marketing, Americas

Vanguard Canada

Eric Walker

VP, Head of Customer Management

CapitalOne

Matthew Beckman

VP, Head of Digital Platform Optimization

US Bank 

Andrew Rusk

VP, Marketing

Coast Capital Savings

Sandip Chaudhury

Senior Director- Business development and partnerships

RBC

Sabrina Ng

Head of Business Banking Analytics & Insights

TD

Jeff Lucyk

VP, Head of Sales

Horizons ETFs

Collin Jean

Director, Digital Engagement, Sales, Growth, eCommerce - Digital Banking

Servus Credit Union

Brian Harman

VP, Business Development & Team Lead

Global X

Sue MacDonald

Chief Product and Marketing Officer

People Corporation

Larry Filler

Senior Vice President, Sales Leader

Environics Analytics

Dana Ohab

Partner, EY Artificial Intelligence and Data Financial Service/Pensions Leader

EY Design Studio

Ian Humphreys

Partner

EY Design Studio

Keith Darter

VP of Financial Services

GlassBox

Dan Rood

Chief Marketing Officer

ASAPP

Mona Afzal

Head of Enterprise Growth Marketing

Scotiabank

Jason Ten-Pow

CEO, Founder

BespokeCX

Karim Bishara

Director, Customer Success

Ethoca by Mastercard

Haris Azmi

Chief Revenue Officer

Sogolytics

Jason Wang

Chief Risk Officer

Allstate

Kirsten Sonius

Vice President

Meridian Credit Union

Sean Albertson

CEO

CX4Rocks

Judy Bloch

VP, Industry Executive Advisor, Financial Services

Medallia

Dianne McCoubrey

VP, Global Sales

Grypp

Darcie James Maxwell

Head of Canadian Operations, Data Analytics & Solutions

BNY Mellon

Matt Houghton

Digital and Integrated Marketing Leader

Interac Corp

Valentin Fleur

Head of Strategy, Managing Director Canada

Sixieme Son

Vincenzo Ciampi

SVP, Global Client Experience

IA Financial Group